Fresh out of ideas? Sometimes all you need is another pair of eyes on a problem to give you new pathways to a solution. Assessments of current service challenges can quickly reveal opportunities for improvement.
Need a One Stop? Consulting includes assessment of readiness to integrate services. Planned outcomes can include improving the student user experience, examination of current service levels, staff training in negotiation and brokering service level agreements, reorganization of staff roles and responsibilities, business process redesign, paperless processing with workflow management, and how to report success.
One Stop Phase Two? Consulting includes assessment of current One Stop to reveal new opportunities for service improvements that may include business process redesign, elimination of forms for paperless processing, staff reorganization and use of data mining to provide evidence of success, as well as areas that need additional improvement.